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Employee Testimonials

Employee testimonials


It’s important to us how our employees, friends, feel. We want to be completely transparent about experience our people have. With their permission, we’d like to share testimonials of our former and current colleagues, and give you a first row view into how your career could look like.

” Come for the experience, stay for the people.”

Dino S.

Ivan D.

Junior Level 2 Linux Support Technician
With us since September 18 2017.

I am satisfied with my company, my job, my coworkers, and my managers.

Nikola M.

Dedicated Sales Trainer
With us since August 20 2018.

My reason why I like working in here: For me, it is the community. This is a very team-based company and everyone gets a chance to contribute, while helping one another we are also growing as people. This company attracts bright minds and I have met different people from various backgrounds. I’ve got to hear their stories, share mine, and talk about passions and interests.

Nikola S.

Customer Experience Specialist
With us since December 3 2018.

What I like the most about this company is the career growth they enabled me to have with all the opportunities they offer. If you are someone that wants to learn and constantly improve yourself – I believe that here, they are great at acknowledging and rewarding those efforts. I’ve also worked with a lot of wonderful people that became my close friends.

Jelena F.

Senior Finance & Administration
With us since May 8 2019.

As a beginner in accounting and finance, This company turned out to be a great place to learn and grow.  

Guided by my awesome senior colleagues and directors of various departments, I’ve expanded my knowledge in finance as well as other related fields. 

What I find most appealing about this workplace is an opportunity to engage in creative processes and various projects, as well as liberty to express my opinion and give my feedback.

Matea U.

Talent Acquisition Assistant
With us since September 1 2020.

The best description of my experience here could be summarized in two words – learning and advancing. 

This working environment gives you room to test and improve your knowledge and, at the same time, recognizes what you do and how you grow. 

Together with having great team members, one could say this is a perfect starting point and an even better place to stay.

Ante B.

Former Employee
October 13, 2020 – November 30, 2022
What made you choose our company?

After reading the job description thoroughly, I realized that the company is hiring people that have basic understanding of the IT industry, and they are ready to learn and develop themself through real-world hard work. Before technical knowledge, soft skills were prioritized, like communication and willingness to assist the customer, and that I already had.

What did you enjoy the most about working here?

Since the company is hiring the people that are ready to assist the customer, naturally, they are ready to help the colleagues too. Lots of colleagues were ready to jump in when I got stuck. Besides that, you get the chance to work with top hosting companies, latest trends and technologies.

How did we help jump-start your career?

Shift leads are monitoring your work and development, and if you are ready to take their advice as a constructive criticism, you will progress very fast. The company is ready to reimburse the cost of some of the top industry certificates after you earn them. One large part of the certificate curriculum is already covered in the work you do daily, so you will not need to spend a lot of time to become a certified IT professional.

If you’d recommend our company to a friend, what would you say?

If you want to work in one of the most secure and paid industries, if your interests are leaning towards System administration, networking and/or cloud technologies, if you want to work from the comfort of your home, if you possess soft skills and you are ready to start a successful career, don’t waste your time and apply immediately.

Radmila R.

Senior Accountant
With us since April 1 2021.

I like to work here as we are learning new things every day, and have an amazing team along with team leads that provide us strong support on every step of the way. Having such a strong backup gives us additional motivation to achieve our goals.

Teo V.

Former Employee (but he’s returning soon)
March 29, 2021 – December 2, 2022
What made you choose our company?

I saw the opportunity to apply for the job online. I decided to apply since I was always interested in a career in IT.

What did you enjoy the most about working here?

During my time with TouchSupport, I enjoyed working from home. It increases comfort and saves time. I never felt overloaded with too much work. The workload is very manageable and it is not stressful at all. I had some great people around me. Everyone was respectful and ready to help.

How did we help jump-start your career?

The Shift Leads gave clear instructions on how to advance my career and how to improve my skills. TouchSupport jump-started my career by giving me a chance to learn Linux. Good training, excellent guidance, and access to resources like Cloud Guru definitely helped. 

If you’d recommend our company to a friend, what would you say?

I recommended TouchSupport to a few friends by mentioning the ability to work from home, shifts that don’t change too often, and the ability to learn new things. Overall, I am very pleased with my experience and grateful for the time I spent here.

Nikola I.

Former Employee
February 14, 2022 – September 30, 2022
What made you choose our company?

I got referred to Touch Support by a fellow friend who recommended it to me because everyone is nice and helpful.

What did you enjoy the most about working here?

What I’ve enjoyed the most throughout my stay in Touch Support was the atmosphere and team communication. It is refreshing to see a workplace that even despite the workload still manages to keep a fun and energizing environment in any part of the shift or day.

How did we help jump-start your career?

Touch Support took me in even despite me not having any type of prior work experience and helped me kickstart and expand my knowledge in all things related to Linux. In any time of the day, I was able to turn to anyone with a question or issue I’ve had and they’d work with me on it and help me understand the works behind the issue.

If you’d recommend our company to a friend, what would you say?

In essence, if I’d be recommending Touch Support to a friend, I’d tell them that this is a very beginner friendly place where everyone’s eager to help out and teach you new things every day and rapidly, at that.

On another note, off the record, I’m glad I was part of this journey and I’d like to thank everyone from the bottom of my heart for accepting me when no one else wanted to. I hope people here have enjoyed my company as much as I have enjoyed theirs.

Deni J.

Former Employee
May 15, 2017 – May 5, 2021
What made you choose our company?

At the time when I applied for the position I worked at a number of call centers or other non-IT-related companies I wanted a career change since those jobs didn’t really fulfill me. I was looking for a company that would allow me to show and grow my skills while accepting me as a junior so your company came up and I got a really good vibe on my first interview and a few years later I am glad that I made a good choice.

What did you enjoy the most about working here?

The overall atmosphere in the office everyone was understanding, friendly, and rushing to help when I needed it. The job was interesting especially for someone like me who never worked in a Linux environment.

How did we help jump-start your career?

Touch support accepted me when I needed a chance even if I was a complete rookie. In a span of a few short years, I learned a lot about hosting, Linux, management, etc… The most important thing that helped me, would be that the company provided me a chance to gain a whole new skill set both in terms of technical skill and soft skill.

If you’d recommend our company to a friend, what would you say?

This company is a great place to learn with some of the most amazing people out there. It will accept you even if you are a rookie and will open a door to a whole new world out there.

Just to add a few things. Your company really changed my life for the better without it who knows if I would ever get a chance that I needed at the time. In just 4 years I was able to turn my life around for the better.

Dino S.

Former Employee
December 14, 2020 – April 30, 2021
What made you choose our company?

I saw this company as a good stepping stone towards gaining insight, knowledge and experience in IT, and it did not disappoint.

What did you enjoy the most about working here?

Definitely the people you work with. Everyone is happy to lend a hand when you need it, and share every ounce of knowledge they have with you. Also, having a laugh with your teammates isn’t a corporate sin: it’s mandatory 🙂

How did we help jump-start your career?

Like I said before, This is a great place to start a career in IT. If you’ve always wanted to work with servers and people, but didn’t quite know how to get there, This company gets you there.

If you’d recommend our company to a friend, what would you say?

In a nutshell: ” Come for the experience, stay for the people.”