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Sales and Account Manager

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Sales and Account Manager

5+ years experience




Who are we?

Hands on Server Support d.o.o. is a Croatian company that is in partnership with Touch Support, a BPO (Business Process Outsourcing) firm headquartered in the United States with a global presence spanning continents.

We pride ourselves on delivering unparalleled service quality, leveraging cutting-edge technology, and harnessing the expertise of our talented workforce. With over 400 dedicated professionals and a proven track record of excellence, we specialize in providing top-tier outsourcing solutions in finance and IT. As we embark on the next phase of our journey, we are actively seeking a Sales and Account Manager to join our team.

Our position is entirely work-from-home, and we have extensive experience and success onboarding new team members online. 


For that reason, we are accepting applications from anywhere in Croatia!



  • Identifying and developing new business opportunities
  • Building and maintaining strong relationships with key clients
  • Expanding the profile and reach of the company and its brands
  • Researching and identifying new markets
  • Developing and implementing the business development strategy for assigned businesses (Finance and IT)
  • Leading cross-functional collaboration to align with business goals
  • Staying up-to-date with industry developments, competitor activities, emerging trends, and potential business opportunities


  • Excellent communication skills to effectively convey ideas and messages to internal teams and clients
  • Excellent organizational, time management, and collaborative skills that allow you to meet deadlines and multi-task in a fast-paced environment
  • Results-driven mindset with a focus on achieving measurable outcomes and driving business growth
  • Research and analytical skills
  • Proven ability to work independently as well as in a sales team environment
  • Big-picture thinking
  • Adept at navigating negotiations and closing deals to mutual satisfaction


  • 5+ years of experience in service selling
  • Excellent written and verbal communication skills in the English language (C1 Level)
  • Extensive experience with MS Office and Google Suite products

What we offer:

  • Flexible working hours
  • Work-from-home
  • Competitive salary
  • Company equipment
  • Stability is very important for our employees, and we couldn’t agree more. All of our Employment contracts are for an indefinite period of time
  • A young and friendly international team! Even though we work from home, our team is firmly connected at any given moment to ensure everyone feels a part of the team

What's next?

If you meet the criteria and are ready to make the next step in your career, then submit your application. Please submit your CV in English. Applications submitted in any other language will not be considered.